Spawtz Privacy Policy

Purpose

Spawtz International Pty Ltd and its related entities (collectively referred to as Spawtz, we, us, or our) are committed to protecting your personal information in accordance with applicable data protection and privacy laws. This includes, but is not limited to:

- The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

- The Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

- The New Zealand Privacy Act 2020

- The Protection of Personal Information Act, 2013 (POPIA) of South Africa

This Privacy Policy outlines how Spawtz collects, uses, discloses, and protects your personal information in the context of our global operations.

By using Spawtz platforms or engaging with venues, clubs, or leagues powered by Spawtz, you consent to the practices described in this policy.

What is Personal Information?

“Personal information” (also referred to as “personal data”) means any information that can be used to identify you, either directly or indirectly. This may include:

· Your name, email address, and phone number

· Date of birth, gender, or age group

· Address or postcode

· Usernames or logins associated with Spawtz systems

· Booking, registration, and attendance records

· Team or league participation details

· Communications or interactions with Spawtz or affiliated venues

· IP address, device ID, and browsing data (via cookies)

This includes any other data you voluntarily provide to us through our systems or associated services. We will only collect sensitive information (such as health, disability, or racial/ethnic origin data) where reasonably necessary for our services and with your explicit consent or as permitted by law.

Payment Information

We do not directly collect or store your credit card or other payment details. All payment transactions are securely processed by third-party payment gateways. These providers tokenize your payment information, meaning your sensitive data is not stored on our servers. Each payment provider is responsible for handling your information in accordance with their own privacy and data protection policies.

How We Collect Information

We may collect your personal information through:

· Registration or booking via a Spawtz-powered website or app

· Communication via email, support systems, or phone

· Participation in leagues, tournaments, or events

· User activity and interactions with Spawtz websites

· Cookies and analytics tools used on our platforms

We may also collect information about you from third parties (e.g. partner venues, leagues, payment processors) where permitted by law and necessary for service delivery.

Cookies and Website Analytics

Spawtz websites may use cookies and similar technologies to enhance functionality and monitor usage. Cookies help us:

· Enhance the functionality of our websites

· Track performance of our websites

· Analyse user traffic and engagement

· Remember your preferences

You can manage your cookie preferences through your browser settings. Blocking cookies may affect some website functionality.

Why We Collect Personal Information

Spawtz collects personal information to:

· Enable league, venue, and sports event registrations

· Process bookings and payments

· Provide technical and customer support

· Send booking confirmations, updates, and reminders

· Maintain participation and player records

· Facilitate competition management

· Improve our platforms, features, and services

· Comply with legal or regulatory requirements

With your consent, we may also send you marketing messages related to the leagues, venues, or services you engage with.

Sharing Your Information

Spawtz may share your personal information:

· With clubs, leagues, or venues you interact with via Spawtz

· With authorised third-party service providers (e.g., payment processors, IT providers)

· With affiliated companies within our group

· With regulatory or law enforcement agencies where required by law

· To protect our rights, systems, or other users

· As part of business transfers or mergers (with adequate safeguards)

We do not sell your personal information to third parties for unrelated marketing purposes.

Cross-Border Transfers

Spawtz operates globally, and your data may be processed or stored in countries including the United Kingdom, Australia, New Zealand, South Africa, the United States, or other jurisdictions where we or our partners operate.

Before disclosing your personal information overseas, we take reasonable steps to ensure that it is protected in a way that is consistent with applicable data protection laws. This may include using binding contractual arrangements (such as standard contractual clauses), data protection agreements, or ensuring the receiving jurisdiction offers adequate privacy protections.

By interacting with us or using our services, you acknowledge that your personal information may be transferred and processed outside of your country of residence, subject to appropriate safeguards.

Children’s Privacy

Our services are not intended for children under the age of 13 without the involvement of a parent or guardian. If you are under 18, you should only use our services with the consent of a parent or legal guardian.

Where we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information or seek the required consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so we can address the issue promptly.

Direct Marketing

We may send you marketing communications about our services or those of our affiliated leagues or venues, in accordance with:

· The UK Privacy and Electronic Communications Regulations

· The Australian Spam Act 2003

· The NZ Unsolicited Electronic Messages Act 2007

· South African POPIA regulations

You can opt out at any time via unsubscribe links or by updating your preferences in your account settings.

Access and Correction

You have the right to request:

· Access to the personal data we hold about you

· Correction of any inaccurate, incomplete, or outdated information

· Deletion of your data (subject to retention requirements)

To make such a request, please contact us using the details below. We may need to verify your identity before processing your request.

Security and Data Retention

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

· Secure hosting and encryption protocols

· Access controls for systems and staff

· Regular data reviews and audits

Data is retained only for as long as necessary for its purpose, or as required by law. When no longer needed, we securely delete or anonymise personal information.

Links to Other Sites

Spawtz systems may contain links to third-party websites or systems. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. If changes are material, we will provide reasonable notice.

Privacy Complaints and Concerns

If you have a question or concern about how we handle your personal information, or if you believe we have breached applicable privacy laws, please contact us using the details provided below.

We take all complaints seriously and will investigate your concern promptly and fairly within 30 days. Where appropriate, we will respond with steps we’ve taken to address the issue or an explanation of our decision.

If you are not satisfied with our response, you may have the right to contact the relevant data protection authority in your region, such as:

· The Office of the Australian Information Commissioner (OAIC)

· The UK Information Commissioner’s Office (ICO)

· The Office of the Privacy Commissioner (New Zealand)

· The Information Regulator (South Africa)

Contact Us

If you have any questions, requests, or concerns related to this Privacy Policy or your personal data, please contact:

Email: support@spawtz.com

Website: www.spawtz.com.au